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Privacy Policy
Effective Date: October 4, 2026
Business Name: Universal Aqua
Address: Building No./Flat no.: C 75, Road/street: mini bypass, nearby landmark: GN city, Math kamal nainpur, Bareilly, Uttar Pradesh 243122, India
Contact Email: [mohammadjahan232@gamil.com]
Contact Phone: +91 09105290043
At Universal Aqua (accessible from our website), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Universal Aqua and how we use it.
1. Independent Service Provider Disclaimer
Universal Aqua is an independent third-party service provider for multi-brand water purification systems and Reverse Osmosis (RO) devices. We offer independent maintenance, repair, and out-of-warranty servicing.
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No Brand Affiliation: Universal Aqua is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any third-party manufacturers or brands mentioned on this site (including but not limited to Kent, Aquaguard, Eureka Forbes, Pureit, Livpure, AO Smith, Blue Star, Havells, Aquafresh, or Aquagrand).
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Trademarks: All product names, logos, brands, trademarks, and registered trademarks belong to their respective owners. Use of these names, logos, and brands is strictly for identification purposes and does not imply endorsement or official affiliation.
2. Information We Collect
When you request a service, contact us, or fill out a form on our website, we may collect personal information, including but not limited to:
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Contact Information: Name, phone number, email address, and physical service address.
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Service Details: Water purifier brand, model, and nature of the repair/service request.
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Technical & Usage Data: IP address, browser type, internet service provider (ISP), referring/exit pages, date/time stamps, and clickstream data collected automatically through log files.
3. How We Use Your Information
We use the information we collect in the following ways:
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To schedule, confirm, and deliver doorstep RO repair, maintenance, and AMC services.
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To communicate with you regarding your service requests, bookings, or inquiry responses.
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To improve, personalize, and expand our website offerings and customer service.
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To prevent fraud and ensure website security.
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To comply with legal and regulatory obligations.
4. Google Ads & Third-Party Advertising Disclosures
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Google Ads Cookie & Tracking: As a Google Ads advertiser, we use third-party tracking tools, including Google Analytics and Google Ads conversion tracking cookies. These technologies measure ad performance, record conversions, and serve relevant ads based on past visits to our site.
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Opt-Out Options: You can opt out of personalized advertising by visiting Google's Ads Settings. Alternatively, you can block cookies via your browser settings.
5. Data Sharing & Disclosure
Universal Aqua values your privacy. We do not sell, trade, or rent your personal contact information to third parties for marketing purposes. We may share data only under the following limited circumstances:
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Service Technicians: Necessary contact and address details are shared with our certified technicians solely to carry out your scheduled doorstep service.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Data Security
We implement standard security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or compliance policies of external sites. We encourage you to review the privacy policy of any site you visit.
8. Your Data Protection Rights
Under applicable data privacy regulations, you have the right to:
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Request access to the personal information we hold about you.
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Request corrections to any inaccurate or incomplete information.
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Request the deletion of your personal data from our active databases.
To exercise any of these rights, please contact us using the information below.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operational practices or legal/policy requirements. Any updates will be posted on this page with an updated "Effective Date."
10. Contact Us
If you have questions or require more information about our Privacy Policy, please reach out to us:
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Business Name: Universal Aqua
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Address: C 75, mini bypass, near GN city, Bareilly, UP 243122, India
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Phone: +91 09105290043
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Email: [mohammadjahan232@gamil.com]
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